Privacy policy

At Pleasur.shop, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order history
  • Payment information (securely processed through trusted third-party payment providers)

Automatically Collected Information

We may also collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Shopping activity
  • Cookies and similar tracking technologies

How We Use Your Information

Your information allows us to:

  • Process and fulfill your orders
  • Verify secure payments
  • Arrange shipping and delivery
  • Send order confirmations and tracking updates
  • Respond to customer support requests
  • Improve our website and services
  • Detect and prevent fraudulent activity
  • Meet legal and regulatory obligations
  • Send promotional emails if you have subscribed

We never sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website functionality
  • Analyze visitor behavior
  • Enhance your shopping experience

You may disable cookies through your browser settings, although certain website features may not function correctly.

Third-Party Services

To operate our business efficiently, we work with trusted providers including:

  • Payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Analytics services
  • Customer support platforms

These companies receive only the information necessary to perform their services.

Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

Although no internet-based service is completely secure, we continuously improve our security practices to safeguard your data.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your personal information

For privacy-related inquiries, contact:

support@pleasur.shop